Here’s a list of undertakings we’re doing to protect the health and safety of our patients and team:
SCREENING: All staff and patients will need to fill out a questionnaire prior to entering the clinic to ensure they do not have any symptoms of a possible COVID-19 infection. You can access the questionnaire by clicking here.
PHYSICAL DISTANCING: Patient appointments will be spaced 15 minutes apart so that there is proper distance between patients as you enter and proceed to your treatment room. This also allows us plenty of time to clean and sanitize all surfaces between patient visits.
DISINFECTION & SANITIZATION: We will continue to follow high-frequency cleaning protocols with products approved by Ontario Public Health.
MASKS: All patients and staff will be required to wear masks while in the clinic. Please wear your own mask to the clinic.
HAND HYGIENE: There are multiple hand sanitizing stations around the clinic. We ask that patients sanitize their hands upon entry and before exiting the clinic.
BATHROOMS: We encourage you to use your own washroom before coming in for your visit to reduce the number of surfaces you touch while you’re with us.
COMPANIONS: Unless you require assistance during your in-person visit, we ask that you arrive alone to your appointment. This will keep the number of people at the clinic to a minimum and allow for proper social distancing.
We are aware that all of these changes may look different and take some getting used to but we are doing all of this to ensure that we can continue to provide exceptional care to our patients that need it while doing our part to prevent a second wave of COVID-19.
We look forward to seeing you!